Refund will be issued on the following grounds.
- Booking on all credit/debit card notified 12 hours prior to the actual pick up time.
- If the passenger missed the flight and informed us in advance either by phone or by email obtaining cancellation number.
- All the cancellations are subject to minimum fee of £6.00.
No refund will be issued for following.
- If the passenger books the PHV for wrong date/wrong flight number and other misleading information.
- If the passenger leaves the airport or any other agreed pick up address without informing us for any what so ever.